Enterprise
Service Management
A modern service delivery experience doesn't have to be
limited to IT. All business department need to become
more efficient and proactive by transforming manual
process currently driven by ad hoc email, dated
spreadsheet or paper document.
IT Asset
Management
Optimize the performance of IT across their lifecycle,
get real-time visibility of your IT asset. Automate the
entire life cycle of your asset, such as procurement
management, facilities management, contract management,
vendor management, software asset management, cloud
expense management.
Service desk
integration
Speed up resolutions and deliver more efficient and
productive work experience, automatic detection ,
diagnosing, healing and ticket classification of
endpoint uses, such that managing employee and customer
service becomes easy, by correlating your IT operations
and security operations data with your ITSM platform.
Virtual Agent
Automate self- help across the enterprise with
conversational Artificial Intelligence.
Service
dependency mapping
Get visibility into your cloud or data center network
topology, enabling you to view infrastructure
relationships, apps dependencies, communication flows,
and service mapping related to both ITSM and ITOM
process.
Reporting
Actionable insight for everyone across every IT tool
that you use, deep analysis and transparency and self
sufficiency.